Mediaroom

Although the €226 billion European aftermarket auto parts business is profitable and growing, market trends and vehicle architecture changes will transform the industry significantly over the next decade. These trends dictate that competitors will need to begin starting to map strategies now to maintain their market positions in the future.

In a broadly encompassing study published by Boston Consulting Group CLEPA, the European Association of Automotive Suppliers, and Wolk After Sales Experts collaborated in identifying the challenges which face the industry and the strategic responses that companies should be considering.  The report shows the outcome of over 30 interviews with aftermarket industry executives and over 600 interviews with operators of service centres across Europe.

The launch of this study took place during a dedicated session in the context of the CLEPA Aftermarket Conference on 4 May.

This report examines the European aftermarket asking with two key questions in mind: Where to play, and how to win? The 13 trends it identifies will shape the industry’s size and profit pools.

Winning strategies

Companies must adjust to changing market conditions driven by the industry’s digitalisation, vehicle electrification, and growing channel competition to continue winning in an increasingly competitive market. Players across the spectrum must tap into the data stream created by the digitalisation of automobiles and aftermarket processes. They should carve out a role in increasingly integrated business alliances that will channel both customers and parts to workshops while also dealing with new competition created by e-tailers and other digital competitors.