Privacy Policy

We may make changes to our Privacy Policy in accordance with the legislation in force. Any changes will be posted on this page. Therefore we suggest you visit it periodically. Visits to the legal pages following changes in their content will be interpreted as acceptance of these modifications. The privacy policy is intended to inform you, in a transparent manner, about the data we collect, the purpose for collecting it, the way we use it and the rights you have regarding the processing of such data.

CLEPA does not collect any information about the user unless this is voluntarily given by the user himself/herself

You always have the right to un-subscribe to CLEPA mailing lists and to ask for a deletion of your data from our database

CLEPA takes the privacy of its members and web-users very seriously and it is committed to protecting their privacy online

CLEPA subscribes to and complies with the Belgian legislation concerning the protection of privacy on-line

Our aim is to safeguard our users’ privacy whilst providing a personalised and valuable service. Collecting personal information is therefore necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service.

What information do we collect?

We collect two kinds of information about our users:

Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information simply allows us to monitor and improve our service.

Personal information such as name, company, postal address, telephone number, e-mail address, etc. We collect this information only in connection with specific activities, such as membership requests, registration for events, conferences or seminars, requests for information material, etc. and we will always request specific consent for it. The information is either needed to fulfill your request or to enable us to provide you with a more personalised service. You don't have to disclose any of this information to browse the public part of our site. We keep your data for the time necessary to accomplish the objectives pursued. Once this goal is achieved, we either delete or anonymize them.

Information which you submit via our websites is sent to a computer located in Belgium. This is necessary in order to process the information and to send you the information you have requested. CLEPA will not share or sell or exchange your data with other organisations without your authorisation and you will have the right to request in every moment a copy of your personal data in our possession.

You may, at any time, request to verify, access, rectify, delete, transfer and object to the use of your data, as well as request the limitation of such use of your data. To do so, simply send an email to

We will then make every effort to take the necessary action as soon as possible, according with the General data Protection Regulation.

Your personal details shall be stored in conformity with the data protection provisions of Belgium.

How is the information used?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:

Fulfill your requests, for example applications for membership, registration for events, conferences or seminars, requests for information material, etc.

Record any contact we have with you

In aggregate (and therefore anonymously) to profile your use of the websites and to carry out research on our users' demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the websites, and to enable us to improve our service to you

Provide you with information which we think may be of interest to you (mainly CLEPA activities, campaigns and events

We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

We may disclose personal information if we receive a complaint about any content you have posted or transmitted to or from one of our sites, if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of CLEPA, its sites or its visitors.

Except as indicated above we will not use or transfer this data to any third parties without your prior permission.


Our site contains links to other sites. CLEPA disclaims all liability and warranty with respect to any information obtained from and your interaction with any website that you reach by means of a link from the CLEPA website. These websites are operated by separate companies. CLEPA is not responsible for the private policies, practices and data protection precautions of the operators of such websites. We recommend that you check the private policy, terms and conditions, disclaimers on each of these websites you visit.

Use of cookies

In simple terms a cookie is a small piece of information sent from our website to your computer to help us to identify you quickly. If you prefer not to accept a cookie, you can navigate around our sites like a normal user. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to prevent that. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.

Cookies can be used for a variety of purposes, such as providing personalised pages, but at present, we use them only to work out how many people visit our sites.

Your acceptance of this Policy

By using our sites you consent to the collection and use of information by CLEPA in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our sites.